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This month a historic event took place at an uneventful hockey game. The date was Monday, March 9, 2015 and the teams were the...

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When the Syracuse Crunch (AHL affiliate of the Tampa Bay Lightning) took on the Albany Devils, Friday, February 27, fans were...

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Working in a hockey arena at times can be chilly. Working in an historic hockey arena, at times, can be even chillier. From my...

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  Photo: Utica Comets We are in the back half of the American Hockey League (AHL) season, with playoffs up next as...

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"Fan experience" is a hot bed buzz word in the sports industry, and customer service fits right into this category. Being with the

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Wrapping up a weekend of home games in the back half of the AHL season generally leads to a lot of multi-tasking. So far...

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  As a student enrolled in the "Sport Venue and Event Management" graduate program at Syracuse University, it is safe to say that both...
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